Pictures and Feedback

Below you’ll find lots of pictures and some very kind words from clients we’ve worked with in and around Vancouver. None of their comments have been edited.

Unfortunately we didn’t bring the camera along for all of these restorations so some of the comments don’t have pictures to go along with them.

At the bottom of this page we also have several galleries of photos that show different hardwood floor restorations according to wood type so you can see what your own floors have the potential to become.


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“I am amazed that we had no cleanup whatsoever!”

“I want to take this opportunity to thank you for the job well done on our kitchen floor. What a difference! From black and stained to shiny and blonde, it makes the whole kitchen look great! We are so excited for our guests to see the new improvements! Our whole room looks clean fresh and new.

I am also amazed at the fact that we had no cleanup whatsoever! Your dustless system is fantastic! You and your crew were great to work with, fast, efficient and again you did a wonderful job.

Should you need to show off your work, feel free to have your clients call me!”

Regards,
Matti Weiss

Resident Manager
Manor Guest House
345 W13th Ave, Vancouver
604. 876.8494
www.manorguesthouse.com

Actual letter on file. | View Pictures

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“It was a pleasure to work with someone who took the time to answer our questions.”

“We would like to thank you and your team for your courteous and timely work on our floors. It was a pleasure to work with someone who took the time to answer our questions and who arrived on the project when they said they would.

Regardless of your dustless system, we were concerned with what we thought would be a great deal of dust with the amount of floors that we were having refinished. As you noticed, we covered all the furniture and packed up the china.

It was with a great deal of surprise that we found your dustless system to be exactly what you said it was – “dust less”. There was no clean up required. If it were not for our beautiful refinished floors, you would not know you had been there.

Your repair, replacement and matching color in several areas was excellent. No one would know that there was any previous damage to the floors.

In closing, we would like to say we are extremely pleased with the quality of workmanship. If you require a reference concerning your work or the dustless system, we would be pleased to discuss our experience, we can be contacted at 604 526-7244.”

Sincerely,

Sylvia Behm
(London Street, New Westminster)

Actual letter on file.

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“We were tremendously impressed. Highly recommended”

“We were tremendously impressed with the work done on our floors by the crew from Woodsmith Hardwood Floors. They were highly professional, efficient, and courteous, and it was a pleasure having them work in our home.

We have old fir floors, about a hundred years old, and they brought them back to lustrous life, giving them character and depth. We were very pleased with the results and are having them back to work on another floor of our house. Especially impressive is their use of special equipment that cuts down dramatically on the dust while sanding.

Highly recommended!”

Margaret Linley and Miguel Mota
(Adanac Street, Vancouver)

By email. | View Pictures

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“Thank you for the excellent job. I had expected at least some dust build-up and was hard pressed to find any.”

“Just want to write and thank you for the excellent job you and your crew did on our floors. Despite our fir floors being quite old and very, very worn in some places you guys brought them back to life. They are beautiful.

I also wanted to thank you for recommending the virtual dustless system. Although it cost a little extra, it was well worth it. When we moved back into the house there was basically no clean up required. I had expected at least some dust build-up, and was hard pressed to find any. Thanks again for doing a great job and talking us into paying for the dustless system – it turned out great.

If you have customers who want to call me and ask about the system or your services more generally, they can reach me on my cell (778-233-5514).”

All the best,

Alexander Burton
(E17th Ave, Vancouver)

Actual letter on file.

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“We were very impressed by the careful work. The dust free system was amazing!”

“We were very impressed by the careful work the Woodsmith Hardwood crew did, to bring our 60-year-old floors back to life. From fixing a damaged area so well that you can’t tell there was ever a problem, to recreating parts of the missing ribbon, to discovering and then carefully restoring fir flooring long buried under linoleum – everything was done beautifully and with due attention to the special needs of our pets to avoid strong-smelling products and finishes.

As for the dust free system – it was amazing! We’d heard horror stories from people who’d bitten the bullet, had their hardwood restored and spent days cleaning up the mess. With Woodsmith’s system, there’s not a speck of dust to be seen, even after all the sanding.

They came to us highly recommended. We’re glad we used Woodsmith Hardwood and wouldn’t hesitate to recommend them to anyone thinking of restoring or repairing their floors.

We are just thrilled with the job they did and are looking forward to showing it off to our friends.”

Thanks again, from Barry and Lesley at Woodhill Manor!
(Devoy Street, New Westminster)

By email. | View Pictures

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“It was a pleasure having you in the house. The results speak for themselves!”

“I truly appreciate the work that you, Glen and Justin have done to the upstairs of the house over the last 2 days. We experienced our first snowfall of the year starting on the 6th and even that did not stop you from delivering great results on time. In short, I would have no hesitation to call upon you again and I would highly recommend you to anyone who wishes to restore their hardwood.

Your initial manner was professional and very client-focused. Afterwards, every stage was met beyond expectations – initial written quote, service scheduling, actual work and clean-up. You and your crew did not disturb us one bit. In fact, it was a pleasure having you in the house.

I will be using your services again later this year and look forward to seeing you again. The results speak for themselves!”

Sincerely yours,

Tarek Haji
(W16th Ave, Vancouver)

Actual letter on file.

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“I will highly recommend your company to our family and friends. We are thrilled with the outcome.”

“I just wanted to send you a letter to thank you for the wonderful job your crew did on our hardwood floors.

Your crew was very polite and efficient and we managed to renovate most of our home in only a few days thanks to you. We are very impressed with the dustless system that was used; we had virtually no mess and no dust to clean up. We were a little skeptical about these new dustless systems but are now convinced it’s the best way to go.

I will highly recommend your company to our family and friends and will strongly suggest the dustless system as we are thrilled with the outcome.”

Thanks,

Steve and Helen Serbic
(West Vancouver)

By email.

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“Our floors look awesome...you were great to deal with!”

“Our floors look awesome! Who knew such gleaming wood lay under such a worn rough surface?

Thank you for your friendly, professional, clean and accommodating job – the floors rock and you were great to deal with! You came highly recommended and we are happy to recommend you to everyone we know.”

Thanks!

Ellen and David Gonella
(E27th Ave, Vancouver)

Actual letter on file. | View Pictures

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“The workmanship was outstanding.”

“Woodsmith did an excellent job. The workmanship was outstanding and they seem to really love what they do. More importantly, they did exactly what they said they would and were very punctual and courteous. I would not hesitate to recommend them to anyone considering redoing their wood floors.”

Keith M.
(North Vancouver)

By email. | View Pictures

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“We will definitely use you again.”

“It was a pleasure working with you. Some of the reasons we chose to use your company was your professionalism, the presentation of your proposal was very thorough, and we liked the fact that you use a dustless system. We will definitely use you again if any more Guess stores come up in your area.”

Thank you very much again,

Danielle
Cleanway Industries Ltd.
(New York, USA)
For GUESS Canada stores in Vancouver & Victoria

By email. | View Pictures

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“The floors look fantastic!”

“We were in to see the apartment last week and the floors look fantastic! Thanks again so much....we really appreciate the expert workmanship.”

Karen, Brian and Jayne
(W11th Ave, Vancouver)

By email. | View Pictures

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“Woodsmith...transformed our floors from unsightly to unbelievable!”

“Our 100 year old house was a disaster when we purchased it..... decades of abuse by tenants left it nearly unsalvageable. After tearing up several layers of glued-on floor tiles, the original fir was a mess!

Could it be restored?

We called Woodsmith Floors, who quickly made arrangements to view the job, and who was very encouraging. They were able to meet our time constraints, and in a matter of a few days, transformed our floors from unsightly to unbelievable!

Our floors are now an asset to our “Old House" and complement our renovations beautifully.”

With thanks, Ken and Jenny Tekano
(Quebec Street, East Vancouver)

P.S. You'll be hearing from us for all future jobs.


By email. | View Pictures

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“I was thoroughly impressed with the lack of dust.”

“I am writing to thank you for doing a wonderful job with our floors. The refinishing and staining have truly brought out the beauty of our hardwood floors. I was also thoroughly impressed with the lack of dust. I was fully expecting to have to do some cleaning, but was delighted to find there was no dust.

I appreciate your expertise and professionalism, and have already recommended Woodsmith Hardwood Floors to a friend. I look forward to using your services again.”

Sincerely,

Sharon Seki
(Burnaby)

Actual letter on file. | View Pictures

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“Woodsmith are very easy to deal with.”

“I cannot say enough good things about the guys at Woodsmith Hardwood.

From providing their detailed job quote straight through to meticulously restoring our original and greatly weathered fir floors, Woodsmith are consummate professionals, very easy to deal with and most importantly - did what they said they would when they would.

Our renos were extensive and at times arduous, but just seeing the floors after the first pass with the sander really was an inspiring glimpse of the glowing finish that was to come. Thanks!”

Nicolas Bragg
(E23rd Ave, Vancouver)

By email. | View Pictures

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“Not having a significant clean up afterwards was a great relief.”

“I would like to offer our sincere thanks for a job exceptionally well done.

The fir floors in our 1907 home were showing their age and then some. Previous DIY repairs had left the floors with plywood patches and deep “potholes” where disc sanders had been used. Your restorative work has given us exactly the flooring we were hoping for: beautiful, antique wood with lots of character.

We were happy also to return to a clean home with your 99% Dust Free System: for us, the floor refinishing took place near the end of a difficult remodeling effort and not having a significant clean up afterwards was a great relief.”

Sincerely,

Doug Curror
(Townsend Place, New Westminster)

Actual letter on file.

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“I was amazed to find no trace of dust anywhere in the house.”

“Thanks again for the terrific job you did on the floors and stairs. It’s really beautiful and has transformed the whole entrance area of my house.

The dustless system worked like a charm and I was amazed to find no trace of dust anywhere in the house. When I had some floors done ten years ago, I spent months vacuuming up dust and had to get the furnace ducts cleaned, so it was well worth it.”

Cheers,

Holly K.
(Graverley Street, Vancouver)

By email.

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“Thank you for your skilled and friendly service.”

“I wanted to put this in writing and let you and your workers know how much we appreciated the very fine work you did in refinishing our fir floors. The work was done professionally and in a timely manner by polite and skilled trades workers.

At the time of the initial estimation you suggested a new anti-dust or 99% dust free process that would eliminate virtually all the clean-up of dust after the job was complete. I was very impressed with this process and would like to endorse its use by any of your future clients. Again I found the results to be exactly as you had described and all the rooms refinished and in the rest of the house were dust free and needed no extra clean-up.

Thank you again for your skilled and friendly service and the recommendation of the dust free process.”

Sincerely ,

John and Linette Smith
(Vancouver)

By email.

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“We appreciated your friendliness and great suggestions. It was definitely a pleasure working with you!”

“Just a quick note to tell you how much we appreciate your hard work and great job. Our floors look amazing – they turned out even better than we had thought they would! You and your crew were very professional, but more importantly we appreciated your friendliness and great suggestions.

It was definitely a pleasure working with you! We were getting very discouraged and disappointed, but you restored our faith! We look forward to seeing you again in the future!”

Sincerely,

Lora and Mao Schulz
(53rd Street, Tsawwassen)

Actual letter on file.

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“We received prompt, polite and expert service.”

“Woodsmith Hardwood exceeded our expectations. In the midst of a stressful renovation we called them in a state of panic; we received calming, prompt, polite and expert service.

Woodsmith was both professional and effective. Started and completed the job when they said they would (which is not common the trades these days!), did an excellent job on our floors and was reasonable in their pricing.

Our floors are gleaming and we are so happy we chose Woodsmith - no regrets and we'd recommend them to anyone we know!”

Linda and Manuel
(W13th Ave, Vancouver)

By email.

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“We are very happy.”

“Thank you so much for fitting us in and doing such a great job. We are very happy with the end result and will gladly pass on your name to anyone looking for hardwood floor refinishing.”

Take care,

Thea and Mike
(Ross Street, Vancouver)

Actual letter on file.

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“You did an awesome job!”

“Mary and I just wanted to say thank you again for doing the floor for us and being able to schedule the work in at the right time.

You did an awesome job!

Back then Mary and I were still getting adjusted and getting settled in. Thanks for helping us do that. We have been wanting to thank you for some time, so please accept this small gift of appreciation.”

Regards,

Hornby and Mary
(Cambridge Street, Burnaby)

By email.

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“They look beautiful.”

“Thank you so much for the floors. They look beautiful.”

Sincerely,

Betty Lynn
(Fleming Street, Vancouver)

Actual letter on file.

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“Thanks for doing such a great job on our floors.”

“Thanks for doing such a great job on our floors. We can now enjoy playing with Ella on the floor and we don’t have worry once she starts crawling.

Much appreciated!”

Jenn H.
(Steveson Hwy, Richmond)

Actual letter on file.

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“It was well worth paying a little extra to eliminate the dust.”

“We have really been enjoying our refinished floors.

We were really pleased with the Dustless System you used when refinishing the floors. It was well worth paying a little extra to pretty much eliminate the dust.”

Thanks again,

Kim S.
(Osborne Ave, New Westminster)

By email.

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“Thank you very much for the fantastic job!”

“Just wanted to thank you very much for the fantastic job! I am so pleased with the result. I will be sure to pass on your card and chat up your work.”

Most sincere thanks,

John
(Barclay Street, West End – Vancouver)

By email.

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“The floors look fantastic.”

“Thanks for the great job. The floors look fantastic.”

Thanks,

Oliver R.
(Adanac Street, Vancouver)

By email.

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“It's very refreshing to work with someone I don't have to baby-sit to make sure they do a quality job.”

“I have operated numerous small businesses in my life and appreciate the way you operate yours. It's very refreshing to work with someone who I don't feel I have to baby-sit at all times to make sure they do a quality job.

You and your crew were very efficient and detail oriented. Your work speaks very well for you.”

Thanks again,

Christopher
(Comox Street, West End – Vancouver)

By email.

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Photo Galleries

Below are several galleries of photos that show different hardwood floor restorations according to wood type so you can see what your floors have the potential to become.


Fir Floors | Oak Floors | Stained Floors | Stairs | Repairs

The Best of the Worst


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